Frequently Asked Questions

Where are the sample collection instructions?

To access the sample collection instructions, you will need to register your kit in the Injoy app. To register your kit, simply scan the QR code located on the inside flap of the box. This will redirect you to the necessary steps to link your kit with your Injoy account.

If that doesn't work, you can also register your kit by tapping on your profile icon in the top right corner, going to the Membership section, and selecting "Microbiome Test Kit." Here you will see a button to register your kit. Once this is completed you will also have access to the sample collection instructions within the app.

If not, please send us an email at support@injoy.bio.

Can I see a sample report?

Of course! Just click here

Can microbiome testing help with weight loss?

Yes, Injoy can support your weight loss goals through microbiome testing and daily gut health tracking. Studies have found that specific gut bacteria can influence weight gain and obesity, making it possible to tailor your diet to support weight loss. For example, if you’re low on Prevotella bacteria, which is associated with difficulty losing weight, you may benefit from incorporating foods that boost its growth. On the other hand, if you have bacteria associated with metabolic syndrome, we can suggest foods to help reduce their presence in your gut microbiome.

Can at-home microbiome testing tell which vitamins I may be lacking?

Yes! Many people choose Injoy to discover which vitamins, supplements, and bacteria their body may benefit from through microbiome testing. The gut microbiome plays a critical role in synthesizing and absorbing vitamins, and identifying imbalances enables you to make the right dietary and supplementary adjustments. Through microbiome testing and diet analysis, you'll get a better idea of where diet and supplementation can improve your micronutrient intake and how to support your microbiome to produce some of these nutrients, such as B vitamins, endogenously. However, please keep in mind that this is not a replacement for a blood test, which would be needed to validate the exact amounts of circulating micronutrients. Our test will help you understand if your microbiome is balanced and diverse enough to produce these vitamins, and if not, suggest how you might adjust your diet or consider supplementation.

After doing the test, would I be able to speak to someone about my results?

Although we do our best to make our Injoy Microbiome Test report self explanatory, it is common for people to have questions about their results. If you have any questions, please send us an email at info@injoy.bio, we'd be happy to chat!

What is the microbiome?

The microbiome refers to trillions of bacteria, fungi, parasites, and viruses we share our bodies with. While these microorganisms are found in their largest numbers within the large and small intestines, they can also be found throughout the body, such as on our skin and in our mouths.

The microbiome is critical for aiding in various functions across the human body, such as breaking down specific sugars, producing vitamins, and supporting our immune system. Due to the importance of the relationship between our microbiome and our overall health, when our microbiome becomes imbalanced, known as dysbiosis, we can experience low energy or even increased susceptibility to disease.

If you’re interested in learning more check out our blog posts on microbiome diversity and stability.

What should I expect from my Injoy Microbiome report?

The Injoy Microbiome Test Kit works by having you take 3 samples total (1 every 5 days) so we can get an accurate picture of your microbiome and how it changes over time. We also compare your microbiome with all the data you have tracked in the Injoy app and point out any interesting correlations we see. Such as how your microbiome is trending with your sleep or specific symptoms. There are currently no other tests on the market designed to have multiple samples taken as a baseline approach to understanding your health.

With this information we provide a microbiome analysis (diversity, stability, and the levels of each bacteria found) as well as a personalized report. This includes your metabolic potential, inflammation score, lifestyle recommendations, dietary recommendations and more. We also look at bacteria important for sleep and exercise and provide ways you can modify your diet to help support these bacteria.

Most importantly, we provide you with an overall gut health score where we compare your microbiome to others on the spectrum of healthy to having gut health issues. This score represents the core of our innovation powered by artificial intelligence.

Click here to see a sample of our PDF report (You will also be able to view your results directly in the Injoy app).

I heard everyone’s microbiome is different. So how can Injoy’s Microbiome Test be useful?

When it comes to microbiome profiling it is correct that the microbiomes of individual healthy people are unique. However, when it comes to people experiencing gut health issues similarities begin to arise. This allows us to generate profiles for different conditions and use them for comparison as new samples are sent to us. It is for this reason that people use Injoy to consistently test their microbiome to give them a general idea of their health and if they are potentially showing signs of decline towards inflammation or similarity to those with gut health issues.

How can the results from the Injoy Microbiome Test help someone with Inflammatory Bowel Disease (IBD) or Irritable Bowel Syndrome (IBS)?

People with chronic gut health issues are frequently unable to access the care they need and as often as they’d like. One of the main purposes of the Injoy Microbiome Test is to provide people with a deeper understanding of their health from the comfort of their home.

People with IBS or IBD who have already taken our Microbiome Test have done so for a variety of reasons:
- To advocate to their caregivers. Whether it be for a diagnosis or purely informational.
- To help them identify trends in their health before they become severe and which symptoms are contributing to their condition most frequently.
- To see how their microbiome is responding to different medications and supplements
- Peace of mind that their symptoms are not in their head.
- General interest in the microbiome.
- And more.

Why should I test my microbiome frequently?

Having a consistent understanding of your microbiome and overall health is the best way to be proactive. In the same way someone with diabetes uses a glucometer to get a frequent understanding of their blood glucose, we believe people with gut health issues should have access to a tool to consistently understand their gut health. Providing people with the information they deserve to make informed decisions about their wellbeing.

How does Injoy’s microbiome test differ from other microbiome tests?

Our microbiome test is uniquely designed to help people understand how their microbiome changes over time and to provide personalized recommendations for those with gut health issues.

Unlike other tests that only analyze a single sample, our microbiome kit includes three samples taken with a minimum five-day interval. This approach allows you to track how your microbiome evolves alongside your symptoms, diet, and lifestyle, all conveniently monitored through our app. We believe this comprehensive view of your health is essential, going beyond a simple understanding of your microbiome at one point in time.

By offering a more complete picture of your gut health and its relationship to various factors, our test empowers you to make informed decisions and take control of your well-being.

Is there anything that can impact my microbiome test results?

Probiotics, travel, dietary changes, new medications, and new supplements can all influence your microbiome test results. However, if these factors are part of your regular routine, they will reflect the current state of your microbiome and should not stop you from taking a microbiome test.

If you have recently taken probiotics, antibiotics, NSAIDs, a colonoscopy prep or had surgery we recommend waiting the following amounts of time before taking a microbiome test. If not, your test results may be inaccurate due to the strong impact these items can have on your microbiome.

Antibiotics - 4 - 6 weeks
NSAIDs - 4 - 6 weeks
Surgery - 4 - 6 weeks
Colonoscopy Prep - 2 weeks
Probiotics - 3 - 5 days

Should I complete a microbiome test if I've recently taken probiotics, antibiotics, NSAIDs, a colonoscopy prep or had surgery?

If you have recently taken probiotics, antibiotics, NSAIDs, a colonoscopy prep or had surgery we recommend waiting the following amounts of time before taking a microbiome test. If not, your test results may be inaccurate due to the strong impact these items can have on your microbiome.

Antibiotics - 4 - 6 weeks
NSAIDs - 4 - 6 weeks
Surgery - 4 - 6 weeks
Colonoscopy Prep - 2 weeks
Probiotics - 3 - 5 days

Do I need to use the attachable toilet stool catchers included with the kit?

No, we recommend swabbing your toilet paper to collect your samples.

Your in-app sample collection instructions will ask you to use the included swabs to collect a sample directly from your toilet paper.

We include stool catchers in the kit for people who have no stool on their toilet paper after they wipe. Instructions on how to use the attachable toilet stool catchers can be found in your in-app collection instructions after selecting "Don’t have enough?" on step 4.

Would microbiome testing help reduce bloating and gas?

Injoy provides new ways to help reduce bloating and gas by tracking your gut health and identifying triggers. Imbalances in gut bacteria can lead to excessive gas production and bloating, so by addressing these imbalances, you can find relief. We also provide supplement and probiotic recommendations supported by peer-reviewed literature to address these symptoms.

How can Injoy help reduce fatigue?

Injoy offers strategies to reduce fatigue and help you feel more energized by analyzing your gut health and providing personalized advice. A healthy gut microbiome can improve your body's ability to absorb nutrients and produce energy, combating fatigue. We also provide supplement and probiotic recommendations supported by peer-reviewed literature to address these symptoms.

Can Injoy assist in managing chronic gastrointestinal issues?

Yes, Injoy can help you better manage chronic gastrointestinal issues in a few ways. Besides microbiome testing our app tracks your diet, lifestyle and GI symptoms to give you a full picture of your health. Every time you log we can provide even better personalized advice for managing issues such as IBS, Crohn’s, ulcerative colitis, GERD, and indigestion. Whether through credible information from GutChat or personalized diet and lifestyle advice, such as foods to eat and mindfulness techniques to incorporate, Injoy has your back.

Can Injoy help me manage GI or autoimmune symptoms?

Yes, Injoy provides testing, tracking and highly personalized advice to help manage GI or autoimmune symptoms. By improving gut health, you can reduce inflammation and improve immune function, leading to better management of these conditions.

How can Injoy help with relieving chronic constipation or frequent diarrhea?

Injoy offers solutions to improve chronic constipation and/or frequent diarrhea through detailed gut health tracking and personalized recommendations. Probiotic, supplement, and dietary interventions have been evidenced to help restore balance to your gut microbiome and alleviate these symptoms.

Will Injoy help me discover foods that trigger abdominal pain?

Absolutely! Many of our customers utilize our at-home microbiome test kit alongside our app to uncover which foods trigger abdominal pain. We analyze your unique gut health data to identify triggers and patterns. With advice personalized just to you, you’ll be able to eliminate potential food triggers, and improve your quality of life.

Does the Injoy Beacon use a camera?

No!

The Injoy beacon uses bluetooth technology to recognize when you are in the bathroom and remind you to track your health. These helpful reminders make staying on top of tracking simple so you can keep your gut in check.

Why isn't my Injoy Beacon Working?

Here are a few steps you can take to troubleshoot your Injoy Beacon:

Recalibrate Your Beacon
- Go to your bathroom > Settings > Beacons > Tap Your Beacon > Tap ⁝ > Select Recalibrate > Follow the Steps

Check Your Beacon Battery
- Go to your bathroom > Settings > Beacons > Tap Your Beacon > Read Your Battery Percentage

Make Sure You Can See a Reading Under 'Distance'
- Go to your bathroom > Settings > Beacons > Tap Your Beacon > Read Your 'Distance'
- Your distance must be less than 2 meters to receive a notification

Update Your Permissions
- Settings > App Settings >App Permissions
- Make sure all your permissions have a green check

Remove and Recalibrate Your Beacon
- Go to your bathroom > Settings > Beacons > Tap Your Beacon > Tap ⁝ > Select Remove Beacon > Follow the Add Beacon Steps

Restart your Beacon
1 - Twist your beacon to separate it into two parts
2 - Hold down the power button for 5 seconds. A blue light will flash 5 times on the outside of your beacon indicating it has been successfully turned on.
3 - Hold down the power button for 5 seconds. A solid blue light will appear on the outside of your beacon for 5 seconds indicating your beacon has been successfully turned on.

What are Gut Health Issues?

Gut health issues include a wide variety of experiences and medical conditions. This can range from general discomfort such as bloating, stress induced diarrhea, and constipation, to clinically diagnosed conditions such as IBS, Crohn’s, and Colitis.

When is the best time to start using Injoy?

That’s up to you! Injoy is a tool to help you understand your unique gut health profile and needs.

There are several reasons people start to use Injoy:
- To get to the bottom of the triggers causing their gut health issues.
- To show themselves that their gut issues are not in their head.
- They have a gut issue and are looking for a tool to keep their gut in check.
- They are interested in the microbiome and are looking to optimize their gut.
- They recently started a new supplement or medication and are curious to see the impact it is having on the microbiome.
- And more…

Do I need to have a gut health issue to use Injoy?

No! Many of Injoy’s Users are simply deeply interested in their gut health and enjoy having the ability to understand how their microbiome is changing over time and receiving guidance on how to keep their gut and overall health in check. Think of us like a Fitbit or Oura ring for your gut.

Having a consistent understanding of your microbiome and overall health is the best way to be proactive. Injoy provides people with the information they deserve to make informed decisions about their wellbeing.

Overall, our users find value in Injoy for several reasons. They appreciate the ability to track their microbiome over time, they find our dietary, metabolic, and lifestyle recommendations useful, and lastly, they're curious and excited to learn more about their health from the perspective of their gut.

Is the data collected through the Injoy App and the Injoy Microbiome Test anonymized?

Yes, all data is anonymized and encrypted. Additionally, our lab is completely GDPR compliant.

How do I delete my Injoy account?

Here are the steps to cancel your account:

  • Open the Injoy app and go to the profile section (located at the top right corner).
  • Select the "Password & Security" tab in your profile settings.
  • At the bottom of the screen, tap on the "Delete Account" button.
  • You will receive a confirmation email. Copy the account deletion confirmation number from the email.
  • Paste the confirmation number into the Injoy app.
  • Your account will be deleted.

Questions?Visit our FAQ or Chat with us at info@injoy.bio

Start With Injoy Today.